Learning from Excellence
Far more things go well in healthcare than go wrong. We are all constantly adapting care as we work from day to day. Take a look at Adrian Plunkettt’s intro on YouTube. He talks about his own experiences of care and how learning from excellence came into being. There is a dedicated website with lots of additional information. We can learn so much from looking at how and why things go well and develop systems that truly appreciate the work all our teams do.